1. Returns & Shipping Policy

Shipping Policy
We process and ship all orders within 1–2 business days. Delivery time may vary depending on your location, typically between 3–7 business days. Once your order is shipped, you will receive an email confirmation with a tracking number.
Please make sure all shipping details are correct before completing your order. We are not responsible for delays caused by incorrect addresses or carrier issues.

Returns & Refunds
If you are not satisfied with your purchase, you may request a return within 7 days of receiving your order. To be eligible for a return:

The product must be unopened, unused, and in its original packaging.

Proof of purchase is required.

To start a return, please contact our customer service team at [insert email/contact form link].
Once your return is received and inspected, we will notify you of your refund status. Refunds will be processed to your original payment method within 5–10 business days.

2. Terms of Use

By accessing and using this website, you agree to comply with and be bound by the following terms and conditions:

The content on this website is for general informational purposes only and may change without notice.

You agree not to misuse the website, including attempting to gain unauthorized access or transmit harmful code.

All trademarks, product names, and company names are the property of their respective owners.

We reserve the right to modify, update, or terminate any part of the website or these terms at any time without prior notice.

If you disagree with any part of these Terms of Use, please discontinue using the website immediately.

3. Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information.

Information We Collect:

Personal details (name, address, phone number, email) provided during order placement or account creation.

Payment and transaction details (securely processed through trusted payment gateways).

Browsing data, such as cookies, for website optimization and analytics.

How We Use Your Information:

To process orders and deliver products.

To improve website experience and customer service.

To send updates, promotions, or support messages (only if you opt in).

We do not sell or rent your personal information to third parties.
If you have questions or wish to request data deletion, please contact us at [insert email/contact form link].

4. Contact Us

We’re here to help!
If you have any questions, concerns, or feedback, please reach out to our customer support team.

Email: Yilingphamarcy@gmail.com
Phone: 0934266628
Office Hours: Monday – Friday, 9:00 AM to 6:00 PM
Address: Phinma Plaza Bldg, Plaza Dr, Makati, Metro Manila, Philippines

Alternatively, you can fill out our Contact Form and we’ll get back to you within 24–48 hours.